Patient Advocate
Med-MetrixWaterbury, Connecticut, United States
Posted May 19, 2026
Full Time
About the Company
Med-Metrix is a leading provider of Revenue Cycle Management solutions for hospitals, health systems, and physician practices. Leveraging proprietary technology, advanced analytics, and a highly trained workforce, the company optimizes patient experience, billing accuracy, and revenue recovery. Its portfolio spans revenue cycle, business intelligence, managed care improvement, physician advisory, contract and denial recovery, and patient accounting services. Med-Metrix distinguishes itself through a culture of continuous learning—offering tailored training via Med-Metrix University—and a commitment to empowering employees to grow and excel in a collaborative environment.
Job Description
The Patient Advocate supports uninsured and underinsured patients by helping them access financial assistance through state programs, hospital assistance programs, and federal benefits such as SSI/SSDI.
Requirements
- Assist patients with applications for Medical Assistance (MA), hospital charity care, and SSI/SSDI
- Interview patients at the bedside and in the Emergency Room to assess eligibility and gather information
- Identify eligibility and collect required documentation
- Submit and track applications with the local assistance offices
- Provide support for Marketplace insurance when applicable
- Maintain accurate records and meet productivity goals
- Verify and update insurances
- Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance