MEDFAR Clinical Solutions is seeking a Client Onboarding Specialist to support clinic staff in the adoption of their web-based electronic medical record (MYLE). The role is integral to ensuring a successful implementation tailored to the unique needs and requirements of each clinic.
Requirements
- Post-secondary studies in the fields of health, education, health software, and project management
- 6 months to 3 years of relevant experience
- Strong sense of organization and structure of a work plan
- Excellent customer service and thoroughness
- Ability to establish fruitful interpersonal relationships and recognize complex emotions coming from others
- Strong ability to work as part of a team showing versatility and flexibility
- Excellent communication in both English and French orally and in writing
Benefits
- RRSP contribution
- Healthcare insurance from day one
- Paid time off: 3 weeks + 1 additional week between Christmas and New Year
- Annual training allowance ($1,500) to support your professional development
- An onboarding program to help you get familiar with our environment and the digital healthcare field
- All IT equipment is provided, with additional gear if needed
- Internal growth opportunities (promotions, internal mobility)
- Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being
- A company culture focused on transparency, collaboration, and innovation