Client Onboarding Specialist

MEDFAR Clinical Solutions is seeking a Client Onboarding Specialist to support clinic staff in the adoption of their web-based electronic medical record (MYLE). The role is integral to ensuring a successful implementation tailored to the unique needs and requirements of each clinic.

Requirements

• Post-secondary studies in the fields of health, education, health software, and project management
• 6 months to 3 years of relevant experience
• Strong sense of organization and structure of a work plan
• Excellent customer service and thoroughness
• Ability to establish fruitful interpersonal relationships and recognize complex emotions coming from others
• Strong ability to work as part of a team showing versatility and flexibility
• Excellent communication in both English and French orally and in writing

Benefits

• RRSP contribution
• Healthcare insurance from day one
• Paid time off: 3 weeks + 1 additional week between Christmas and New Year
• Annual training allowance ($1,500) to support your professional development
• An onboarding program to help you get familiar with our environment and the digital healthcare field
• All IT equipment is provided, with additional gear if needed
• Internal growth opportunities (promotions, internal mobility)
• Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being
• A company culture focused on transparency, collaboration, and innovation