IT Support Analyst

IT Support Analyst role requires providing technical support for hardware, software, and collaboration tools, as well as maintaining workspace IT standards and managing user accounts and asset inventory.

Requirements

• 3–5 years of relevant work experience
• Advanced macOS knowledge and solid Windows support experience
• Strong experience with Google Workspace, Freshservice or similar ITSM tools, and Slack
• Hands-on experience with Jamf, Intune, or other MDM platforms
• Strong English communication skills, both written and verbal
• Ability to work independently, take ownership, and represent Global IT locally with professionalism
• Strong problem-solving skills and the ability to manage multiple priorities effectively
• Collaborative, team-oriented mindset with leadership potential

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance