Claims Team Lead

The Claims Team Lead will support the growing Claims team by championing member support, coaching team members, and helping shape the future of claims operations.

Requirements

• 3–5 years of experience in customer service, claims processing, or a related field
• 1+ year of team leadership or demonstrated expertise in MASA’s claims process
• High school diploma required; associate’s or higher preferred
• Claims Adjuster License (6-20 All Lines), or willingness to obtain within 90 days

Benefits

• Competitive salary
• Comprehensive employee benefits programs
• Medical, dental, and vision insurance
• 401(k) program with a company match
• Paid time off
• Company-paid short-term disability, long-term disability, and basic life insurance