Sr Director, Patient Access

The Sr. Director of Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization, providing operational and strategic direction, vision, leadership, and tactical implementation of plans and systems to optimize patient access while delivering a seamless patient experience.

Requirements

• Operational oversight and performance management of a centralized, multi-specialty call center
• Leads and develops the organization’s Patient Access strategies
• Plans, develops, and implements policies and procedures to ensure maximum access for patients
• Develops, implements and analyzes key dashboards and reporting to provide regular and consistent feedback
• Works collaboratively with physician leaders/chairs and clinical management team regarding process improvements
• Responsible for performance management, employee discipline, and staff development

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities