Client Services Specialist
Medical Information Technology, IncMassachusetts, United States
Posted October 23, 2024
54000 - 66000 USD year
Full Time
About the Company
Medical Information Technology, Inc. specializes in delivering healthcare information technology solutions, including nursing content products and billing services, to support clinical and administrative operations in the healthcare sector. The company focuses on aligning product development with market demands and ensuring seamless integration of its solutions within healthcare organizations.
Job Description
This Client Services Specialist role at MEDITECH focuses on customer interaction with software and health record applications. Responsibilities include troubleshooting issues, providing education, processing requests, and acting as a primary point of contact for clients. The role involves a mix of in-office and remote work, with potential travel up to 20-30%.
Requirements
- Bachelor's or associate degree preferred
- Experience in Nursing, Pharmacy, Radiology, Physician Practice, Hospital, or related field a plus
- Exceptional written and verbal communication skills
- Exceptional project management and organizational skills
- Ability to work independently and as part of a team
- Ability to multi-task in a fast-paced environment
- Strong interpersonal and presentation skills
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Profit sharing
- 401(k)
- Tuition reimbursement
- Sick days
- Personal time
- Paid holidays
