Technical Support Specialists at MEDITECH train, educate and support customers using MEDITECH’s Enterprise Health Record software, with responsibilities including customer support, software implementation and troubleshooting, and project management.
Requirements
- Bachelor's degree in Information Technology, Management Information Systems, Computer Information Systems, Data Analytics, or equivalent training
- Experience with personal computers and servers, troubleshooting, researching, and solving software related issues
- Technical aptitude with strong analytical and problem solving skills
- Written and verbal communication skills
- Project management and organizational skills
- Customer service skills with the ability to foster strong, positive relationships
- Attention to detail
- Ability to work independently and as part of a team and multi-task in a fast-paced environment
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Profit sharing trust
- 401(k)
- Tuition reimbursement
- Paid time off
- Sick days
- Personal time
- Paid holidays