IT Support Technician (Desktop & Network Support) - Level Entry
Medline EuropeMadrid, Community of Madrid, Spain
Posted April 6, 2026
Full Time
About the Company
Medline is committed to promoting an inclusive work environment where everyone is valued and respected for their unique differences.
Job Description
Provide support to the Desktop team by resolving network, connectivity, and telecommunications issues as they arise. The role will cover all European countries within the Helpdesk, responding to tickets submitted by Medline employees.
Requirements
- Provide first-line IT support for end-user environments, including network, connectivity, and telecommunications issues
- Manage and prioritize tickets in the helpdesk system, ensuring accurate documentation and resolution
- Collaborate with global IT teams to ensure network and application stability
Benefits
- Company pension plan
- Life insurance and medical insurance
- Comprehensive induction by experienced colleagues
- Modern Workplace - Environment with restaurant services, gym, bank, post office and transport
- Employee Assistance Programme
- A range of training opportunities
