Regional Manager of Customer Success
MegaportSydney, New South Wales, Australia • Queensland, Australia
Posted April 14, 2026
Full Time
About the Company
Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other.
Job Description
Megaport is seeking a Regional Manager of Customer Success to lead a team of Customer Success Managers and drive customer satisfaction, expansion, and retention. The role requires 3-5+ years of experience in customer success, account management, or sales, with a proven ability to deliver results in customer retention and account growth.
Requirements
- 3-5+ years of experience in customer success, account management, or sales
- Experience managing a team in a fast-paced, tech-driven environment
- Proven ability to deliver results in customer retention and account growth
- Strong coaching and people management skills
- Excellent organizational, communication, and interpersonal skills
- Bachelor’s degree in Business, Marketing, or correlated field
Benefits
- Birthday Leave
- Creative, fun, and contemporary workspaces
- Motivated team of industry experts and new talent
- Celebrated success with ‘Legend’ and ‘Kudos’ Awards
- Health and wellness program
- Opportunities for career growth
