Customer Service Specialist
Mekdam Technical ServicesLocation not specified
Posted January 6, 2026
Full Time
About the Company
Mekdam Technical Services, founded in the late 1990s, has become Qatar’s leading provider of manpower outsourcing, operations, and maintenance solutions. The company delivers comprehensive human‑resources and technical services that adapt to the evolving demands of its clients across eight sectors, from oil and gas to information technology. By combining industry‑specific expertise with a flexible, client‑centric approach, Mekdam consistently meets the high standards required in Qatar’s fast‑growing markets. Its reputation as a reliable partner is reflected in long‑standing relationships with a diverse portfolio of national and international firms.
Job Description
Manage operational aspects of a team of staff involved in delivering front-end or contact center customer service, including customer service agents & work schedules.
Requirements
- Bachelors degree or relevant qualification
- 3 Years of Customer Services or Service Desk Experience
- Experience in delivery of customer service
- Experience in the scheduling of work
- Bilingual language (written and verbal) in Arabic and English
- Advanced Excel skills