Operations Manager - Electronic Payments Acceptance

Mellon Technologies is seeking an experienced Operations Manager to oversee and coordinate the operational performance of electronic payments acceptance activities.

Requirements

• More than 7 years of experience in operations management within payments, fintech, or technology services.
• Strong understanding of EFTPOS operations, merchant acquiring, and the service lifecycle of payment solutions.
• Proven ability to coordinate multi-departmental teams and implement cross-functional operational processes.
• Demonstrated experience managing KPIs, SLAs, and performance reporting frameworks.
• Strong problem-solving and decision-making skills, with the ability to adapt quickly to change and lead teams through transformation.
• Agile mindset — capable of driving results and making things happen efficiently, with minimal but effective communication and clear alignment across stakeholders.
• Excellent interpersonal, communication, and stakeholder management skills.
• Fluency in English.

Benefits

• Opportunities for development within a high-technology work environment
• Multinational workplace culture
• Competitive compensation package
• Pleasant, modern, and friendly working environment
• Private health insurance coverage