Platform Specialist
Member Driven TechnologiesMichigan, United States
Posted April 22, 2026
50000 - 55000 USD
Full Time
About the Company
Member Driven Technologies (MDT) specializes in delivering integrated IT services and consulting to credit unions, enabling them to navigate complex financial technology ecosystems. By hosting Jack Henry’s Symitar core processing platform and providing a broad portfolio of cloud‑based, security‑focused solutions, MDT empowers institutions to enhance operational efficiency, elevate member experience, and maintain regulatory compliance. With a client‑centric approach, MDT supports over 100 credit unions nationwide in digital transformation initiatives, delivering tailored consulting and technology integration that keeps them competitive and future‑ready. Its distinctive blend of deep industry expertise, robust security posture, and a commitment to service excellence sets MDT apart as a trusted partner for credit unions seeking sustainable growth.
Job Description
Platform Specialist responsible for providing exceptional service and support to credit union user platforms, working with other team members to deliver faster turnaround times on requests and providing a higher percentage of first-contact resolution.
Requirements
- High school graduate or equivalent required
- Financial Institution experience (Symitar preferred)
- Experience with the Symitar core system
- Experience in a professional client services position where client services was the primary job function
- Experience with PC and associated hardware/software troubleshooting
Benefits
- Paid time off
- Health insurance
- 401k matching
- Retirement plan
