IT Service Desk Technical Analyst
Menasha CorporationWisconsin, United States
Posted May 27, 2026
Full Time
About the Company
Menasha has built a culture over more than 170 years of family ownership that values a commitment to superior customer satisfaction and a welcoming work environment where employees collaborate, innovate, thrive, support their communities, and build long, meaningful careers. The success of Menasha Corporation hinges on the talent and hard work of its employees. As our company grows, it is essential that we hire the best and brightest employees to join our workforce. Whether you are interested in customer service, sales, marketing, human resources, manufacturing, information technology, finance, accounting or other career paths, we invite you to take a look at opportunities at Menasha Corporation and its businesses: Menasha Packaging and ORBIS Corporation. For more information about working at Menasha Corporation, visit our careers site at http://careers.menasha.socialsourcingnetwork.com/.
Job Description
Menasha Corporation is seeking a Service Desk Technical Analyst to provide technical support and assist with corporate infrastructure projects. The successful candidate will have experience supporting a hybrid remote work-from-home and in-office workforce, Office 365, and identity management components. The position requires excellent technical knowledge of laptop computers and Service Desk hardware, strong organization and multi-tasking skills, and excellent interpersonal, communication, and influencing skills.
Requirements
- Providing IT support for all Menasha locations
- Collaboration Support
- Acts as mentor to peers
- Maintains a first-class level of customer service
- Security
- Issue Resolution
- Network Connectivity
- Performs related duties
Benefits
- Medical, dental, and vision insurance
- 401(k) and profit-sharing plans
- Paid time off
- Vacation and sick leave
- Professional development opportunities
