IT Support Specialist(APAC-Singapore)

Menlo Security is seeking an IT Support Specialist to assist both in-person and distributed teams. The role requires excellent diagnostic and analysis skills, clear communication, and effective prioritization to keep global teams productive.

Requirements

• Responding to and managing IT tickets
• Providing exceptional customer service
• Troubleshooting hardware, software, and networking issues
• Installing and configuring hardware and software systems
• Keeping endpoints secure and compliant
• Managing SaaS application access and configurations

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship