Service Integration & Management - Change Management
Mercedes-Benz GroupBengaluru, Karnataka, India
Posted March 17, 2026
Full Time
About the Company
Mercedes-Benz Group AG is a global automotive leader that designs, manufactures, and sells premium passenger cars, commercial vehicles, and associated services. The company focuses on cutting-edge technologies such as electric mobility, autonomous driving, and digital connectivity, while maintaining a strong commitment to sustainability and safety. With a heritage spanning more than a century of engineering excellence, Mercedes-Benz combines iconic design with advanced performance to deliver superior driving experiences worldwide. Its integrated ecosystem of vehicles, mobility services, and data solutions positions the group as a pioneer in the evolving automotive landscape.
Job Description
The SIAM Change Manager governs, coordinates, and assures the end-to-end IT change management process across multiple service providers, ensuring adherence to ITIL best practices and organizational governance.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
- 7–12 years of overall IT experience, with at least 4–6 years in Change Management, Service Management, or IT Operations within an enterprise environment
- ITIL v3/v4 Foundation certification (mandatory); ITIL Managing Professional or ITIL Intermediate (Release, Control & Validation) preferred
