Mercuryo is seeking an Operations Manager to drive operational efficiency by managing relationships with payment providers, optimizing payment systems, and integrating new solutions into the company's workflows.
Requirements
- Bachelor's degree or equivalent in Information Technology, or related field
- 2+ years' experience working in Operations management, Project management or related role in payment processing / internet acquiring / other payments related service
- Experience running a customer support team or key account management function
- Knowledge of functioning of PSPs (payment service providers), payment systems
- Familiarity of accounting of payment transactions
- Experience working with vendor contracts and licensing
- External customer-facing production support experience
- Detail-oriented, with superior verbal and written communication skills
- Strong critical thinker with problem solving attitude
- Excellent organizational skills with the ability to juggle multiple tasks at once
- People management skills
- Proactive mindset
- Strong analytical skills
- Skilled in Microsoft Excel
Benefits
- Competitive market rate salary and performance-based incentives
- 22 days annual leave with an additional 6 company days, plus bank holidays
- Comprehensive health insurance plans
- Extensive benefits program
- Flexible work schedule and remote work options
- Modern offices and co-working spaces across 6 countries
- Working equipment
- Professional development and training opportunities
- Opportunity to shape the initiatives you’re working on
- Diverse and friendly team
- We are open-minded to new ideas