E-Banking Support Specialist
MetrobankMakati, Philippines
Posted December 22, 2025
Full Time
About the Company
Metrobank is a leading bank in the Philippines that provides a range of financial services to individuals and businesses.
Job Description
We are seeking an E-Banking Support Specialist to join our team at Metrobank. As an E-Banking Support Specialist, you will be responsible for processing reconciliation, investigation, and resolution of complaints related to ATM/CAM/CRM transactions. You will also be responsible for monitoring and investigating various chargebacks and complaints, preparing daily and weekly reports, and performing other functions as assigned.
Requirements
- Bachelor's degree in a related field
- At least 1-2 years of experience in a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements