Fraud Investigation Officer 1

Join Metrobank as a Fraud Investigation Officer 1 and support the department's day-to-day operations, ensuring effective handling of fraud related queries, requests, or complaints. With a strong focus on operational efficiency, strategic process improvements, and compliance with regulatory standards, the goal is to minimize financial losses and uphold customer trust across various service channels.

Requirements

• Bachelor's Degree holder
• Master's Degree is preferred
• Minimum of ten (10) years of broad experience in Relationship Management and relevant managerial experience in Commercial Banking Operations
• Strong executive competencies in the areas of executive and leadership development, managerial coaching and mentoring, and situational assessment skills
• Strong analytical skills and adept in interpreting strategic vision into an operational model
• Effective communicator at all levels in the organization, with strong oral, written, and effective presentation skills
• Computer literate, with high level of proficiency in Microsoft Office applications such as word, excel, and Powerpoint