NOC Tech I - Incident Management - Lubbock, TX
MetronetLubbock, Texas, United States
Posted April 7, 2026
Full Time
About the Company
Metronet is a company that delivers cutting-edge technology combined with exceptional customer care, committed to enriching the lives of those we serve.
Job Description
Join Metronet as a NOC Tech I - Incident Management to love your Mondays again and be part of the Future of Connectivity. You will operate in a 24x7x365 Network Operations Center, monitoring network management systems, reporting alarm events, and taking corrective actions to minimize downtime.
Requirements
- Strong understanding of network protocols (TCP/IP, UDP, routing protocols)
- Proficiency in network monitoring tools and ticketing systems
- Excellent troubleshooting and analytical skills
- Ability to work under pressure and make quick decisions while multi-tasking
- Effective communication skills to interact with technical and non-technical teams
Benefits
- 80% of medical premiums paid by the company
- Company-paid disability and life insurance
- 401(k)-company match with immediate vesting
