Emergency Communications Technician II

An Emergency Communications Technician II receives and creates calls for service, communicates with first responders, and dispatches police, fire, and emergency medical services at airports and surrounding areas.

Requirements

• Two years of progressively responsible experience as a public safety dispatcher within the last five years
• Must be able to obtain certification as a VCIN Operator or obtain or recertify VCIN Operator certification within six months of Date of Hire
• Ability to read and interpret maps to direct dispatched units or answer questions from callers needing assistance
• Knowledge of and ability to apply policies and procedures for the dispatch of police, fire, and EMS units, including basic terminology and mutual aid procedures
• Skill in the use of a variety of public safety communications equipment in accordance with regulations
• Ability to work essential/emergency personnel schedule (including 5 workdays/ 2- off days, weekends, holidays, inclement weather, and emergency callbacks)
• Ability to speak and write English effectively, including using an appropriate and effective tone of voice and other speech characteristics to give clear instructions

Benefits

• medical, dental, and vision coverage
• well-being resources
• health savings and flexible spending accounts
• pension and retirement plans
• ongoing training and development opportunities