Customer Success Manager - German
MewsSpain
Posted April 27, 2026
Full Time
About the Company
Mews is a cloud-based property management system that enables hoteliers to streamline operations, maximize revenue, and improve guest happiness.
Job Description
Mews is looking for a Customer Success Manager - German to support customers as they transition from onboarding to active, successful, and long-term users of Mews products. The role combines strategic account management with scalable customer engagement, focusing on SMB and Mid-Market customers.
Requirements
- 2–5 years of experience in Customer Success, Account Management, or a similar customer-facing role.
- Experience in SaaS and/or the hospitality industry preferred.
- Proven track record of managing customer relationships, driving retention, and delivering revenue growth.
Benefits
- Participation in our company share program
- Best-in-class parental leave
- Unlimited paid holiday
- Work from anywhere
- Relocation options
- Monthly 'EDGE' time
- Flexible, hybrid working options
- One-off home office setup budget
- Monthly working-from-home and healthcare allowances
