Join the thrilling atmosphere at MGM Springfield as a Table Games Floor Supervisor! As a Table Games Floor Supervisor, you will oversee the operations and conduct of assigned table games and personnel.
Requirements
- Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests
- Monitor guest flow and notify management when adjustments to open table games are needed
- Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy
- Maintain proper bankroll levels to accommodate existing or anticipated play
- Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment
- Verify the accuracy of all documents and ensure that all procedures are adhered to
- Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected
Benefits
- Free meals in our employee dining room
- Free parking on and off shift
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- Medical, dental, vision, life insurance, 401(k) plans, and time off plans