Party and event host

Plan and coordinate events at a Michaels store, including kids' birthday parties and other craft classes, to provide a fun and engaging experience for guests. Deliver friendly customer service, help customers shop, and ensure a fast and friendly checkout experience.

Requirements

• Plan and coordinate multiple events at once
• Engage with clients of all ages
• Demonstrate and instruct party participants in craft projects
• Facilitate and implement party add-ons
• Communicate events with clients and store team members
• Complete administrative tasks such as answering emails and making phone calls
• Adjust plans and events based on client's feedback and needs
• Create backup or emergency plans
• Uphold the company's cleanliness and safety standards
• Help customers shop and locate products
• Provide fast and friendly check out experience
• Engage customers on benefits of Rewards program and Private Label Credit Cards
• Educate customer on Voice of Customer (VOC) survey
• Assist with Omni channel processes
• Participate in truck un-load, stocking and planogram processes
• Complete merchandise recovery and maintenance
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs
• Interact with others in an accepting and respectful manner
• Remain positive and respectful, even in difficult situations
• Promote commitment to the organization's vision and values
• Project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Participate in daily store cleanliness activities

Benefits

• Health insurance
• Paid time off
• Tuition assistance
• Generous employee discounts