Plan and coordinate events at a Michaels store, including kids' birthday parties and other craft classes, to provide a fun and engaging experience for guests. Deliver friendly customer service, help customers shop, and ensure a fast and friendly checkout experience.
Requirements
- Plan and coordinate multiple events at once
- Engage with clients of all ages
- Demonstrate and instruct party participants in craft projects
- Facilitate and implement party add-ons
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails and making phone calls
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans
- Uphold the company's cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly check out experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards
- Educate customer on Voice of Customer (VOC) survey
- Assist with Omni channel processes
- Participate in truck un-load, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs
- Interact with others in an accepting and respectful manner
- Remain positive and respectful, even in difficult situations
- Promote commitment to the organization's vision and values
- Project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
Benefits
- Health insurance
- Paid time off
- Tuition assistance
- Generous employee discounts