Retail- Event Coordinator

Retail-Event Coordinator at Michaels Stores, planning and coordinating events, delivering customer service, and performing operational tasks.

Requirements

• Plan and coordinate multiple events at once
• Engage with clients of all ages
• Demonstrate and instruct party participants in craft projects
• Facilitate and implement party add-ons
• Communicate events with clients and store team members
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
• Adjust plans and events based on client feedback and needs
• Create backup or emergency plans
• Uphold company cleanliness and safety standards
• Provide fast and friendly checkout experience
• Engage customers on benefits of Rewards program and Private Label Credit Cards
• Educate customer on Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck un-load, stocking and planogram (POGs) processes
• Complete merchandise recovery and maintenance
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs
• Interact with others in an accepting and respectful manner
• Promote commitment to the organization’s vision and values
• Project a positive image and serve as a role model for other Team Members

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts