Retail Party & Event Host

Plan, coordinate, and facilitate events in a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service and complete operational tasks to deliver our Brand Promises.

Requirements

• Event coordination
• Customer service
• Operational tasks
• Facilitating events
• Creating an environment of fun and creativity
• Demonstrating and instructing craft projects
• Facilitating party add-ons
• Communicating events with clients and store team members
• Completing administrative tasks
• Adjusting plans and events based on client's feedback and needs
• Upholding company's cleanliness and safety standards
• Providing fast and friendly checkout experience
• Engaging customers on benefits of Rewards program and Private Label Credit Cards
• Educating customers on Voice of Customer (VOC) survey
• Assisting with Omni channel processes
• Participating in truck unload, stocking, and planogram processes
• Completing merchandise recovery and maintenance
• Supporting shrink and safety programs
• Adhering to Standard Operating Procedures (SOPs) and Company programs
• Interacting with others in an accepting and respectful manner
• Cross-trained in Custom Framing selling and production

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts