Team member

As a Team Member at Michaels, you will plan and coordinate events, deliver friendly customer service, and complete operational tasks to deliver a stress-free and engaging experience for guests. You will also help customers shop, locate products, and provide solutions, as well as uphold the company's cleanliness and safety standards.

Requirements

• Plan and coordinate events, including kids' birthday parties and other craft classes or events
• Deliver friendly customer service and help customers shop and find products
• Complete operational tasks, including truck unload, merchandise duties, and maintaining store recovery standards
• Engage with clients of all ages and create an environment of fun and creativity
• Demonstrate and instruct party participants in craft projects and perform face painting and other activities
• Facilitate and implement party add-ons, such as goody bags and balloons
• Communicate events with clients and store team members
• Complete administrative tasks, such as answering emails and making phone calls
• Adjust plans and events based on client feedback and needs
• Create backup or emergency plans to be executed as needed
• Ensure client satisfaction for scheduled events
• Uphold the company's cleanliness and safety standards
• Set up, break down, and clean before and after each event
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck un-load, stocking, and planogram (POGs) processes
• Complete merchandise recovery and maintenance
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs
• Interact with others in an accepting and respectful manner
• Cross trained in Custom Framing selling and production
• Participate in daily store cleanliness activities

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts