Customer Relationship Associate

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries. As a Customer Relationship Associate, you will serve as a front-line contact to receive and process samples, ensuring timely and accurate test results.

Requirements

• Degree in Food Science, Chemistry, or a related field of study
• Technical understanding of Food and/or Environmental Testing requirements
• Food and/or Environmental Testing Laboratory Experience
• Client service or QA experience
• Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals
• Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability
• Paid time off
• Flextime
• Wellness program
• Referral bonus
• Tuition reimbursement