Customer Success Ops Specialist

Customer Success Operations Specialist role involves enabling customer success through operational excellence across the order-to-fulfillment lifecycle. The specialist partners with Sales, Supply Chain, Planning, Logistics, and Finance to resolve supply risks, demand gaps, and execution challenges.

Requirements

• Bachelor’s degree in Business, Supply Chain, Operations, or related field
• Experience in Customer Success, Order Management, Sales Operations, or Supply Chain Operations
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Customer advocacy and relationship management
• Cross-functional collaboration
• Data-driven decision making
• Operational execution and attention to detail
• Proactive communication and ownership mindset

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance