Customer Operations Specialist
Topcon Positioning SystemsWisconsin, United States
Posted March 18, 2026
Full Time
About the Company
Topcon Positioning Group is a global leader in the design, manufacture, and distribution of productivity tools for developing a brighter future.
Job Description
The Customer Operations Specialist is the primary operational contact for assigned customers, responsible for overseeing the entire order lifecycle and coordinating the resolution of customer issues across multiple departments.
Requirements
- Bachelor's degree in Business, Supply Chain, Operations, or related field
- 3–5 years of experience in customer operations, sales operations, order management, or a related operational role
- Experience with ERP systems such as SAP or similar platforms
- Proficiency in CRM systems such as Salesforce to track customer interactions
- Strong organizational and problem-solving abilities
- Effective coordination skills across cross-functional teams
- Strong written and verbal communication skills
- Ability to manage multiple operational priorities in a fast-paced environment
