Customer Operations Specialist

The Customer Operations Specialist is responsible for overseeing the entire order lifecycle and coordinating the resolution of customer issues across multiple departments, ensuring a unified customer experience.

Requirements

• Bachelor's degree in Business, Supply Chain, Operations, or related field
• 3–5 years of experience in customer operations, sales operations, order management, or a related operational role
• Experience with ERP systems such as SAP or similar platforms
• Proficiency in CRM systems such as Salesforce to track customer interactions
• Strong organizational and problem-solving abilities
• Effective coordination skills across cross-functional teams
• Strong written and verbal communication skills