ITSM Data & Process Governance Analyst
Micron TechnologyHyderabad, Telangana, India
Posted March 4, 2026
Full Time
About the Company
Micron Technology is an industry leader in innovative memory and storage solutions.
Job Description
Micron Technology is hiring an ITSM Data & Process Governance Analyst to join the IT Service Management Process Governance team. The role involves running and supporting governance activities, facilitating ITSM processes, and analyzing trends to improve operational performance.
Requirements
- Working knowledge of ITSM basics (ITIL preferred)
- Strong analytical ability: ability to read data, spot patterns, and explain what it means
- Experience with reporting/analysis tools such as ServiceNow reports, Power BI, Excel analytics, etc.
- Ability to turn data into action: clear findings, clear next steps, clear communication
- Solid writing and documentation skills
Benefits
- Medical & hospitalization insurance
- Provident Fund (PF) contributions
- Gratuity scheme
- Life insurance and Accidental Death & Dismemberment (AD&D) coverage
- Business Travel Accident insurance
- Disability insurance
- Variable pay program
