Customer Success Account Manager

Join Microsoft's Customer Success team as a Customer Success Account Manager, responsible for empowering customers to achieve more through differentiated customer experiences. As a key person in helping Enterprise customers make the most out of Microsoft products and services, you will build and coach others on customer, partner, and internal stakeholder engagement strategy and models. Create, influence, and evolve healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Business, or related field
• 8+ years customer success, area sales management, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• Master's Degree in Information Technology, Computer Science, Business, or related field
• 6+ years customer success, area sales management, solution delivery, practice management, customer-facing consulting, or portfolio management experience

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment