Sr. Customer Success Account Manager

Join the Customer Experience & Success (CE&S) organization at Microsoft to empower customers to accelerate business value through differentiated customer experiences. As a Sr. Customer Success Account Manager, you will accelerate your career growth, develop deep business acumen, and become adept at deal structuring. You will work with strategic enterprise customers to achieve the most out of Microsoft products and services.

Requirements

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field
• 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
• Project Management Institute (PMI) or equivalent Project Management certification
• Prosci or equivalent certification

Benefits

• Health insurance
• Retirement plan
• Stock options
• Paid time off
• Relocation assistance