Join Microsoft's Customer Experience and Success organization as a Technical Support Engineer to help accelerate AI transformation for customers and the world. As a member of the Customer Service & Support team, you will own, troubleshoot, and solve customer technical issues, collaborating with teams and leveraging troubleshooting tools and practices.
Requirements
- 3-5 years of experience in Exchange Online supporting email hygiene, labels, policies, and/or Audit logs, Azure Information Protection
- 3-5 years of Customer facing support experience
- 3-5 years of experience on Azure Active Directory administration, Microsoft Purview Compliance, and/or Azure Information Protection
- 3+ years of enterprise cloud experience with any of the major cloud providers, including cloud security
- Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
Benefits
- Comprehensive health insurance
- Retirement savings plan
- Paid time off
- Life insurance
- Stock options