Technical Support Engineering (Locations - Hyderabad, Bangalore and Noida)

Join Microsoft's Customer Experience and Success organization as a Technical Support Engineer to help accelerate AI transformation for customers and the world. As a member of the Customer Service & Support team, you will own, troubleshoot, and solve customer technical issues, collaborating with teams and leveraging troubleshooting tools and practices.

Requirements

• 3-5 years of experience in Exchange Online supporting email hygiene, labels, policies, and/or Audit logs, Azure Information Protection
• 3-5 years of Customer facing support experience
• 3-5 years of experience on Azure Active Directory administration, Microsoft Purview Compliance, and/or Azure Information Protection
• 3+ years of enterprise cloud experience with any of the major cloud providers, including cloud security
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Paid time off
• Life insurance
• Stock options