Loss Mitigation Manager- Plan Servicing

We are looking for strong leaders to lead a team within the Loss Mitigation Department with humility and excellence. As a part of the management team, you will focus on operational reliability and efficiency, and create an environment that both engages and equips staff to maximize performance.

Requirements

• Meet regulatory deadlines and confirm responses are clear and accurate for all escalations
• Establish clear expectations for employee performance
• Identify operational and financial risks, challenge existing strategies, and implement process improvements
• Collaborating with other departments to ensure that loss mitigation efforts are coordinated and effective
• Oversight of operational controls to ensure compliance with investor/insurer guidelines
• Manage various projects
• Lead efforts to ensure internal Compliance and Internal Audit findings are appropriately addressed and fully remediated
• Provide periodic analysis and reporting of operational risk trends
• Establish periodic review of highest risk business processes to ensure controls (manual and systematic) are sufficient, designed effectively and working as designed
• Ensuring compliance with all servicing requirements
• Performing preventative quality audits on multiple processes completed, providing consolidated audit finding reporting and proposing ideas to minimize/prevent findings.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan