Call Center Executive
MindPlus (Pvt) LtdColombo, Western Province, Sri Lanka
Posted January 5, 2026
Full Time
About the Company
MindPlus (Pvt) Ltd is a full‑service digital solutions provider that builds custom websites, mobile apps, and WordPress sites while delivering data‑driven digital marketing, SEO, and ad management across social platforms. The company blends creative design with technical expertise, offering PHP development and cross‑platform app solutions tailored to each client’s business goals. MindPlus differentiates itself through a dedicated, collaborative team that focuses on measurable results, helping businesses accelerate growth in a rapidly evolving digital landscape. With a strong emphasis on innovation and strategic thinking, MindPlus partners with companies of all sizes to unlock digital potential and drive measurable success.
Job Description
Our client is a diversified conglomerate in Sri Lanka that provides higher education services. They are seeking a Call Center Executive to handle customer inquiries and resolve complaints in a timely and professional manner.
Requirements
- Minimum 1 year of experience in a similar role within a customer service or call center environment
- Excellent communication skills in English and Sinhala; proficiency in Tamil will be a strong advantage
- Energetic and enthusiastic personality with a positive, can-do attitude
- Strong customer service mindset and problem-solving skills