Customer Support Executive
MindPlus (Pvt) LtdColombo, Western Province, Sri Lanka
Posted January 5, 2026
Full Time
About the Company
MindPlus (Pvt) Ltd is a full‑service digital solutions provider that builds custom websites, mobile apps, and WordPress sites while delivering data‑driven digital marketing, SEO, and ad management across social platforms. The company blends creative design with technical expertise, offering PHP development and cross‑platform app solutions tailored to each client’s business goals. MindPlus differentiates itself through a dedicated, collaborative team that focuses on measurable results, helping businesses accelerate growth in a rapidly evolving digital landscape. With a strong emphasis on innovation and strategic thinking, MindPlus partners with companies of all sizes to unlock digital potential and drive measurable success.
Job Description
Customer Support Executive role involves supporting customers with application, product, and service issues, and providing effective solutions within agreed timeframes.
Requirements
- Passion for customer service
- Excellent communication, interpersonal, language, and troubleshooting skills
- Ability to communicate technical information to a wide range of end users
- Good team player with proactive outlook and attention to detail
- Familiarity with standard office automation software
- Experience with trouble ticketing system and reporting/presentation skills an advantage