Call Center Executive
MindPlus (Pvt) LtdWestern Province, Sri Lanka
Posted April 1, 2026
Full Time
About the Company
MindPlus (Pvt) Ltd is a full‑service digital solutions provider specializing in custom website and mobile app development, PHP and WordPress solutions, and data‑driven digital marketing. The firm builds scalable e‑commerce and corporate web experiences, delivers cross‑platform mobile applications, and executes targeted ad campaigns on Facebook, Instagram, LinkedIn, and Twitter. Its value proposition lies in combining technical expertise with strategic analytics to deliver measurable ROI, supported by a dedicated team that tailors solutions to each client’s business goals. MindPlus’s collaborative culture and commitment to continuous innovation make it a sought‑after partner for companies looking to accelerate their digital transformation.
Job Description
We are looking for a motivated and customer-oriented Junior Call Center Executive to support day-to-day customer communication and order coordination. This is a great opportunity for freshers who are looking to start their career in customer service.
Requirements
- Handle inbound and outbound calls from salon clients and customers
- Provide information on products, availability, and order updates
- Record and process customer orders accurately
- Coordinate with sales and delivery teams to ensure timely service
- Respond to customer inquiries via phone, WhatsApp, and email
- Follow up with customers and address basic concerns
- Maintain clear and professional communication at all times
