Guest Service Agent

Minor Hotels is looking for a casual Guest Service Agent to join their team at Oaks Cypress Lakes Resort. The role involves providing excellent customer service to guests, guiding them through their stay, and addressing any immediate needs or inquiries. The successful candidate will have a background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.

Requirements

• Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment
• Exceptional ability to articulate information clearly and effectively across various mediums
• Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs
• Maintains a polished and professional presentation, reflecting the values and standards of the organisation
• Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts

Benefits

• Career Growth
• Exclusive Hotel Deals
• Global Perks
• Retail Rewards
• Experiences
• Banking and Insurance
• Generous Leave
• Wellness Boost