Guest Service Agent
Minor InternationalCessnock, New South Wales, Australia
Posted April 30, 2026
66760 - 93460 AUD
Full Time
About the Company
Minor International (MINT) is a global hospitality and restaurant company with a diverse portfolio of over 800 properties across 57 countries. As one of Asia's largest restaurant operators, MINT manages over 2,600 outlets under various well-known brands, offering a unique blend of high-end luxury hotels and casual dining options. The company's strategic alliances further expand its reach, making it a distinctive player in the international hospitality and food service industries.
Job Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. We are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team at Oaks Cypress Lakes Resort.
Requirements
- Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
- Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
- Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
Benefits
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support