Warranty Coordinator

Warranty Coordinator responsible for providing customer service to homeowners, processing inquiries related to service, repairs or outstanding work, and coordinating repair appointments.

Requirements

• High School Diploma or College Diploma in Construction, Home Building, Administration or related discipline
• A minimum of five (5) years of relevant work experience in a customer service role
• Microsoft Office (Word, Excel), Outlook
• Tarion Warranty Corporation Construction Performance Guidelines and Warranty Coverage
• Knowledge of construction processes and repair methods
• Strong knowledge of the Minto New Home Manual
• Communication skills (listening, verbal and written)
• Problem Solving
• Organizational skills
• Attention to detail
• Customer service focused
• Team player

Benefits

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer-to-peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization