Front Desk Associate
Miracle-EarPennsylvania, United States
Posted February 28, 2026
Full Time
About the Company
For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss.
Job Description
We're looking for a driven individual to become our next Front Desk Associate. The role requires a passion for providing outstanding customer service and involves scheduling, screening, and confirming appointments, as well as communicating customer information to Hearing Care Professionals.
Requirements
- Administrative, front office, or patient care coordinator background
- Experience in a direct customer support role
- Comfortable handling inbound and outbound calling
- Appointment scheduling and quality phone etiquette
- Sales-minded and takes initiative
- Adaptable and detail oriented, with an outgoing, positive demeanor
- Computer literacy, ability to accurately document and file records
Benefits
- Pay: $15-$19/hour
- Schedule/Hours: Mon-Fri, 9am-5pm
- Continuous training, development & support
- Brand recognition – we’re at the top of our industry!
- Health Insurance – Medical
- Paid Holidays & Paid Time Off