Front Office Assistant

Miracle-Ear is seeking a Front Desk Associate to provide exceptional customer service, manage customer journeys, and handle administrative tasks. As a driven individual, you will be passionate about helping others and possess strong organizational and technical skills.

Requirements

• 4+ years of experience in a direct customer support role
• Administrative, front office, or patient care coordinator background
• Comfortable handling inbound and outbound calling
• Appointment scheduling and quality phone etiquette
• Sales-minded and takes initiative
• Adaptable and detail oriented, with an outgoing, positive demeanor
• Computer literacy, ability to accurately document and file records
• Strong knowledge of Microsoft Office and navigating technology systems

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Options
• Paid Time Off
• Paid Holidays