Junior L1 Genesys Support Engineer
MiratechVicente López, Buenos Aires, Argentina
Posted May 20, 2026
Full Time
About the Company
Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world.
Job Description
Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. We are looking for a Junior L1 Genesys Support Engineer to perform callflow minor updates, upgrades, changes, and timely resolve clients' issues, following PST time zone for work for full-time and full-remote employment.
Requirements
- Spanish language proficiency (B2 Upper-Intermediate or higher)
- Experience in Technical Support
- Understanding of SLA principles with the ability to work within SLA requirements
- High attention to detail and a responsible, patient approach to problem-solving
- Eagerness to grow and develop within Support Services
- Fast learner with a proactive mindset
- Collaborative team player with a continuous learning attitude
- Interest in developing knowledge of Genesys technologies
Benefits
- Competitive pay and benefits
- Health insurance
- Language courses
- Relocation program
- ForeverRemote work culture
- Growth mindset
- Global impact
- Welcoming multicultural environment
- Social sustainability values