The Senior Manager, Professional Services Delivery – Japan is the senior Professional Services leader for the Japan region, responsible for all PS delivery motions, including MOST, Implementation, Advisory, and Technical Account Management (TAM).
Requirements
- 8+ years in Professional Services, Consulting, or Enterprise SaaS roles
- Proven experience leading senior practitioners in a customer-facing environment
- Strong delivery governance, prioritisation, and escalation management skills
- Ability to operate autonomously in ambiguous, fast-changing environments
- Fluency in both English and Japanese (written and spoken)
Benefits
- Competitive equity package
- Wellbeing benefit and WFH equipment allowance
- Group Personal Accident Insurance (業務災害総合保険) and Group Long-Term Disability Insurance (団体長期障害所得補償保険).
- Reimbursement for the annual health check
- Annual learning and development allowance to grow your skills and career
- Company-sponsored English lessons
- Travel allowance for your commute