Technical Account Manager

As a Technical Account Manager, you'll join Miro's Professional Services team to be a strategic partner to enterprise customers. You'll help redesign business workflows, integrate Miro's AI capabilities, and lead organizational change. You'll work closely with the PS team, Product, and Customer Success to drive platform adoption and deliver value to customers. This is a newly created role to pioneer the delivery of TAM services using Miro's AI capabilities.

Requirements

• 5+ years in consulting, technical account management, forward deployed engineering, or similar customer-facing technical roles at enterprise SaaS companies
• Hands-on experience with AI tools, prompt engineering, and agentic workflows
• Strong technical fluency with APIs, integrations, and enterprise IT ecosystems
• A track record of leading workflow optimization, driving platform adoption, and managing change across large organizations

Benefits

• equity
• a wellbeing benefit
• a WFH equipment allowance
• an annual Learning & Development stipend