Support Worker

Support Worker at Stuart Lodge, a short- to medium-term crisis and transitional accommodation service in Alice Springs, working closely with case managers and the broader team to create a safe and supportive environment for residents. This is a 24 hour service, requiring evening, overnight, and weekend shifts.

Requirements

• A relevant qualification in Community Services or a related field or demonstrated industry experience
• A minimum of one year's experience working in support work, ideally within homelessness, mental health, alcohol and other drugs (AOD), or family and domestic violence contexts
• Experience working with Aboriginal and Torres Strait Islander communities, with strong cultural awareness, respect for local protocols and knowledge of the Central Australian context
• The ability to take a solution-focused, person-centered approach when supporting people experiencing crisis and complex life circumstances
• Confidence and capability in managing complex behaviours, maintaining professional boundaries and working as the sole support worker on site during a shift
• Computer literacy, including the ability to complete accurate case notes, handovers and administrative tasks using Microsoft programs
• Physical capacity to meet role requirements, including standing for extended periods, climbing stairs, bending, twisting, and carrying loads of up to 15kg while performing light cleaning and site duties
• First Aid & CPR Certificate
• Full Driver Licence with no restrictions

Benefits

• Not-for-profit salary packaging
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
• Additional $350 each year to assist with cost of living in a remote area
• Access to up to 3 additional days Personal/carers leave each year (non-accruing)