Assistant Property Manager

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We're a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy.

Requirements

• Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
• Responsible for having a thorough understanding of policies related to screening qualifications and application criteria, lease paperwork, rent collection, and move-in/move-out procedures and be able to explain these items to existing and prospective residents.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquent balances, and enforces the lease.

Benefits

• Bonus opportunity
• Generous paid time off, including 13 paid holidays, accrued sick time, and 15 days (120 hours) of vacation in the first year
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)