Service Manager

The Service Manager leads the Service team, ensuring the property remains in tip-top condition through quality maintenance and repairs. The role involves mentoring a crew of technicians, solving maintenance challenges, and communicating effectively.

Requirements

• Strong customer service and communication skills
• Proven ability to positively lead and develop a team
• Strong organizational and time-management skills
• Enthusiasm to collaborate and engage with others
• Cost savings acumen
• EPA certification is preferred
• CPO Certification is preferred
• 3-5 years of multi-family, or similar industry, maintenance skills/experience
• Adherence to Fair Housing best practices
• Valid Driver's License with reliable transportation
• Basic computer skills, including familiarity with Microsoft Suite
• On-Call availability is required

Benefits

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Floating Holiday & Volunteer Day
• Accrue sick time each year plus fifteen days (120 hours) of vacation time the first year and more!
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)