Lead-Customer Success - Chennai

As a Customer Success Lead at Mitsogo, you will be the primary point of contact for our valued clients, ensuring they derive maximum value from our products and services.

Requirements

• Minimum of 2-8 years of experience in a Customer Success, Account Management, or related role, preferably in the IT security or software industry.
• Strong interpersonal and communication skills with the ability to build relationships at all levels of an organization.
• Familiarity with IT security products and concepts is a plus.
• Ability to quickly learn and understand complex technical products and solutions.
• Comfortable using CRM software (e.g., Salesforce), customer success platforms, and other relevant tools.
• Basic technical understanding of software and security solutions is advantageous.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship